Terms & Conditions
Terms of Business Claudia Fallah Cosmeceuticals Ltd (Company No: 03864893) 40 Candy Wharf, 22 Copperfield Road, London E3 4RL
Treatment prices on this treatment menu are only available at my private clinic at Mile End.
Home visits will be charged at extra cost and also at Harvey Nichols Knightsbridge at Beyond Medispa on the 4th floor.
Top-up appointments for Dermal Filler or Biorevitaliser injections can only be done two weeks after the first appointment, but cannot be done after three weeks maximum.
All pre-paid courses are non-refundable and valid for the duration from the first booking date in the recommended treatment time frame. Any monies paid but not used within this time will be forfeit and not eligible for a refund or credit to an alternative treatment.
Your aesthetic treatment appointment with Claudia Fallah at Mile End is reserved specifically for you (the client).
I, therefore, ask that you notify me within 48 hours in advance if you wish to cancel or reschedule your booked appointment with Claudia Fallah.
Late Cancellation appointments cost me (Claudia Fallah) precious time and money, therefore if I retain the full fee if there is less than 48 hours notice given.
Less than 24 hours or “No shows” for the arranged appointment time will be charged the full cost of the booked appointment. As I am unable to judge reasons of change, cancellation or non-arrival at the arranged appointment time, clients are reminded that no exceptions of the above conditions will be made and that any booking made with Claudia Fallah (verbal or written) forms a legally binding contract.
I do not offer compensation if I (Claudia Fallah) cancel your appointment.
If a genuine provable reason prevents you from attending at the last minute, or you are in receipt of a medical certificate stating that you were too ill to attend, your default fee may be refunded at my discretion.
Thank you for your understanding.
Claudia Fallah x